Do you miss prompt personalised service?
Tired of being treated as just a number? Does your 'mass market' IT provider spend more time on 'escalations' rather than getting your problem solved?
Speaking to call centre staff who assign you a support # and have no ability to prioritise or understand the impact of the situation + downtime costs are more than just money.
MySupport IT does things differently, sure we have a ticketing system, but you will also have your senior engineers mobile plus a backup engineer who will know your system like the back of their hand. This personalised service and contact is the difference with the way we provide our clients IT services.
Modern Technology Solutions - IT People you can trust
Some Of Our Core Services
Its an amazing time to be a small business with the huge savings and services cloud computing can bring. We will sit down with you and look at your systems and determine the best way save you money and improve your overall productivity.
IT SUPPORT SERVICES
What Our Client's Are Saying
To say that we presented Greg and his team with a hotchpotch of an IT setup is probably a huge understatement, even though it worked for us as a company it was in need of a complete overhaul.
The patience of Greg and his team in understanding what we do, where we needed to be and implementing a workable IT Support plan was admirable and utterly professional.
Well done Greg and please pass on our thanks to your team.
- Dr Adrian Kwok
The hard work and dedication of all MySupport employees has helped make our projects and continual support contracts a success. This is due to their willingness to provide our company with a level of professionalism that is, simply put, first rate. This has added value and clarity to our business. A strong recommendation!
- Stephen Fenton - Evolution Finance